Originally Posted by
Sharonfennz
My daughter has just been on hold to Air Canada for an hour and 45 minutes, finally got an operator talked for a few seconds and then the call failed. She still doesn't know whether her 18 month old is going to be able to get a meal or not. She is beyond frustrated. I went to Air Canada facebook page and it looks like there are a lot of people who cannot get through to customer service.
Don't take a chance and bring food to play it safe. Air Canada just switched reservations systems so many issues and today weather is plaguing the system. As I have learned many years ago, take control of your situation and not rely on others. Have a back up plan to feed the baby.