I don't have an answer, only an opinion, echoing what has been said here not so long ago: the more we take advantage of some agent's mistake, the harder it will be, and the longer it will take, for all of us to have our tickets reissued in future, and if that agent is ever held acountable for his error, please, Mr. Murphy, let it not be my misfortune to find him on duty when I show up to have my ticket reissued.