Originally Posted by
moondog
I took 2 HX flights this week, which might have been my first ever (I'm not 100% sure). I wasn't too worried about them going under because both were close in bookings.
Following are a few comments:
-I flew from SHA to HKG and returned to PVG
-both flights were on single class A320s
-the SHA-HKG flight was pretty sweet from a convenience standpoint; in fact
-the food was definitely edible (let's call it a midpoint between MU and KA)
-I found the staff to be friendly/professional
-they use PVG S1 (at least for my flight), which I greatly dislike
All in all, they exceeded my expectations, which were admittedly low.
HX is not really not bad but they struggle with IRROPS. By the way, be grateful for flying into S1 at PVG, HX used to use a lot of bus gates and it could take a long time for the bus to arrive and then you got packed in like sardines. S1 is faster than those remote bus gates.