FlyerTalk Forums - View Single Post - How to escalate to Lufthansa management??

Dec 12, 2019 | 1:02 am

#36

npturner

Join Date: Feb 2019

Location: Hertfordshire, UK

Programs: BAEC Silver, Virgin Flying Club.

Posts: 124

UPDATE:

Lufthansa have got back to me and admitted that the service they provided was not good, and not in line with what they would expect.
They have also offered me 100 Euros goodwill gesture.