Originally Posted by
B0gdan
I'm surprised this was offered as I just got off the phone with them after getting cut off (for the 3rd time) and they say it's company policy to only rebook on AV for longhaul. They were offering alternate routes through LON, BCN, MAD which don't really work.
We still didn't settle anything as I couldn't get them to budge to rebook on LH and I got frustrated after getting cut off. Any tips for this?
Sorry my bad for not being clear. The alternative was suggested by AV. I then called the OTA first as they notified me initially and got them to change from BOG-MUC to BOG-FRA on the LH flight. I'm pretty sure they shouldn't have done that...but they did
