Points Stopped Posting Completely?
So I ride Acela F 2x/week, have been doing so on the same routes for ~6 months now. In the beginning, points would take ~1 week to post. At some point a couple months ago, it got to where they were posting lightning fast - sometimes inside of 24 hours. Now, however, they've stopped posting altogether - nothing since November, even though I've done 3 or 4 trips since then. My booking tool hasn't changed, and since I use the mobile app to pull my tickets for validation, it's clear that the tickets are tied to my AGR number. Curious if anyone else has had this systemic issue and if they've received any resolution. I'm very close to top tier status (for what that's worth...) and want to at least ensure that all trips count. I don't feel that requesting credit on every individual ride is the best way to achieve this...