Originally Posted by
COGal
If you get push back from the agent, ask them to contact the Rate Desk and the agent will be advised the correct rules.
FWIW, in something like eight or nine occurrences, I have
never gotten a reasonable or correct result when an agent puts me on hold "to call the rate desk". I have even had to win an argument with them by pricing a new ticket manually on their website and ticketing it using "pay later" just to prove to them that the fare construction was valid (very impressed I won that argument actually).
MAA0AFFY is a zero-day refundable (without penalty) fare. There is no need for any of this complication; you can simply refund the ticket and buy a new one.