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Thread: [Premium Fare Gone]: CX: Vietnam to North America from $674 (J) and $1100 (F)
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Old Dec 10, 2019 | 8:58 am
  #2825  
mcdullhk88
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Originally Posted by Global321
Assuming you have flown the outbound, have you tried to just change the return at the CX site (versus looking for open dates)?

The last time I did it - about two weeks ago - I didn't even bother looking for space first. Just changed my return to March. It was wide open.
Although I booked an A fare, every time I try to change via the website, it shows me only J options. This is even for dates where CX phone reps tell me there is A space I can change to.

Also just to add:
  • Available on CX website = reps can see the A space for changes.
  • Available on OTA and ITA, but not on CX website = reps cannot see A space.
  • I tried both Twitter and USA phone line.
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