FlyerTalk Forums - View Single Post - How to escalate to Lufthansa management??
Old Dec 10, 2019 | 3:31 am
  #14  
vkis
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Join Date: Aug 2016
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Posts: 113
Originally Posted by npturner
Either way, Lufthansa wouldnt let them rebook it, and Lufthansa confirmed this to me directly too. I never useally book via a TA, but in this instance at short notice I had little choice.
A travel agent can reissue a ticket on their own. And LH is not able to cancel an SA flight, therefore if the LH system didn't show the SA flight as cancelled, as far as LH is concerned it is still operating as scheduled. Sorry, but your beef is with SA and possibly Opodo.
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