FlyerTalk Forums - View Single Post - How to escalate to Lufthansa management??
Old Dec 10, 2019 | 3:20 am
  #10  
vkis
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5 Years on Site
 
Join Date: Aug 2016
Programs: LH SEN, IHG Diamond Amb
Posts: 112
Opodo was, despite what you might think, not "excellent". As your (O)TA, they should have been able to rebook you the second they acknowledged that your SAA flight was cancelled. Many airlines are hesitant to touch (O)TA bookings themselves.
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