Originally Posted by
777Pax
Went to PVG quite early before my BA flight to LHR. Planned to go to the CX lounge until it closed and then move over to the BA contract lounge. I'm OW Emerald and when I went to CX desk, the agent informed me of the lounge closing time and said I was welcome in until they closed, but that I would then be unable to use the BA lounge. Have never had this be the case anywhere else. I opted not to go in and when I went to the BA lounge, they simply glanced at my BP and let me in. Didn't scan it or anything.
Anyone know if this is a new policy?
Staffer in mainland China often gives false information and is just generally unfamiliar with FFP rules etc.
Sometimes it's a good thing like they give OWE free same-day change (a benefit only to DMs supposedly)
Other times (as your case), misleading.