FlyerTalk Forums - View Single Post - COVID19: UA Extended 80 JAN 31 2020 PlusPoints → APR but NOW → OCT 2020
Thread: COVID19: UA Extended 80 JAN 31 2020 PlusPoints → APR but NOW → OCT 2020
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Old Dec 7, 2019 | 4:46 pm
  #197  
spartacusmcfly
 
Join Date: Jan 2018
Programs: UA LT GS | UA LT Club | Marriott LT Titanium
Posts: 1,250
Originally Posted by drewguy
The fact that it isn't automatic has to be one of the stupider, customer-unfriendly things. Basically United wastes their own and their GS/1K's time with a bunch of calls all for the "benefit" of not having to extend the plus points of GS/1Ks who don't know about the ability to extend.
Of the 130K 1K & GS customers, 5K probably extend. Imagine if the remaining 125K members saw an April 30 expiration date suddenly appear. They would call in thinking it's a mistake and completely flood Mileage Plus. UA's doing the right thing.
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