Originally Posted by
writerguyfl
You'd probably would have gotten a quicker resolution if you called the location directly. At this point, it's probably best to just let the process happen.
Unfortunately, I've never found a way to call a large location directly. You get stuck in a phone loop or go to corporate customer service. The only way to get in touch, that I've found, is to call the CHM desk with a significant issue and they can patch you through to the location manager on duty.