I do not know if I should rant here.

I just tried to renew my ibis Business from the new All website. After I keyed in my credit card and submit I got this (when at the same time I got sms from my bank to confirm the charge).




I called my bank and the bank confirmed it is successful transaction. I even scolded the staff that the merchant said it is not successful.

After I hanged up, I clicked on the link which brought me to the feedback form. I filled the feedback form. When I checked my email to see if I got case number, you guess what I saw?

I got confirmation email that the ibis Busines has been successfully renewed.

I cannot imagine that Accor IT can be so screw up like this