Marriott's distrusting reputation has me worried. I do not have a solid understanding in today's business tactics such as United, American, Hilton and Marriott, but in this move with Hyatt following Marriott's lead, I am worried.
As a nearly 20 year Diamond/Globalist, I have been through many changes some good, but more bad- such as no more cash and fixed points, diamond amenity, and the need for 60 nights. Recently OMAAT talked about increased screening for Regency Club access, and my experience with Hyatt wanting to charge me for RC access for my kids. Don't forget that Hyatt's introduction of WOH and was with only a few months notice a couple of years ago. Now an increase in award prices probably about 30% for when I want to use them.
Hyatt has been very customer friendly, I just hope the new way of doing business and rewarding customers is the old Hyatt way.