FlyerTalk Forums - View Single Post - American Express retention offers (2017-2019).
Old Dec 6, 2019 | 2:44 pm
  #2433  
Happy
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Originally Posted by Yanwang
I closed my Amex account recently since the annual fee is very high and there is no retention offer. The annual fee was paid about 5 days ago and it shows as a negative value on the closed account. Does it a mount of money that I can still use this card until the balance is zero?
You can either chat / call to get a check issued to you.

Or a check would AUTOMATICALLY be issued 2 billing cycles later.

Regulations require banks to refund a credit balance that has not touched in 2 billing cycles, even on Active cards.
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