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Dec 6, 2019 | 1:53 pm

#28

remymartin

Join Date: Jan 2012

Location: HEL

Programs: spg ltp, ihg, all, hilton. OWS, STE+, *G

Posts: 5,998

Quote:

Originally Posted by AccorHotels Concierge

2) impossible to book on two hotels
=> Could you please share with us the reason why you could not book an hotels via the app (which kind of bug?) and also what was the name of both hotels, so that we can report it internally.

Many thanks & best regards,

Amy

hi Amy,

thanks for very prompt feedback - I landed in Dubai and the search returns 17 hotels only and according to the old app there’s 30+ here. I was intending to book either of two in Jumeirah but they don’t show up for either “Dubai” or “Jumeirah”. To give you an example I am talking about Grand Plaza Mövenpick and Pullman Jumeirah Towers.

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