WestJet has gotten so much right recently (and made so many significant changes in recent months) ... it’s quite impressive.

The one thing that needs to be updated and improved (well, other than the lack of recognition or reciprocal benefits on DL ) is their on-board Internet. It stinks. When trying to use it in a laptop, it rarely functions for me.

Oddly, Panasonic’s service works ok when I connect my iPhone, but on a laptop, it’s finicky and awful and often so slow that it’s pointless. While it’s fine for doing a few emails from my phone, getting actual work done on my laptop is nearly impossible. It’s just a bad system.

Meanwhile, I almost always use both Delta’s and United’s wifi. What a difference. Both actually work, are glitch free, have quite good speeds. (That also leads me to believe that it’s not user error. On other airlines, it all works perfectly well for me.)

Panasonic Aero (or whatever it’s called on WestJet) just plain stinks. Time to switch to more current technology with one of the known inflight wifi brands.