Originally Posted by
Bohemian1
I won't comment on the relative quality of AC versus the other airlines here since that would just be an opinion.
But, given that this is a 1,000 point scale, there's less than 6-8% spread between top and bottom here. And that's a fact. So any ranking here between adjacent airlines is just lost in the noise.
But hey, it's makes for a good soundbite and that's what it's all about.
It's fine to have opinions.
Your analysis of the spread is interesting - and sure, it does make for an interesting sound bite. It certainly would be nice to get more insights into JD powers raw data.