Originally Posted by
TerryK
Marriott IT is still in denial. I filed four complaints,
my Ambassador told me I am the only one who has ever had this issue each time. She promised investigations yet I have never heard back from research department. Someone pointed out to me that there are more similar complaints in
ÍòºÀÂÃÏí¼Ò-·É¿Í²è¹ÝÂÃÐÐÍø. I didn't pursue it further as I only have limited understanding of Simplified Chinese.
Bolding mine. Have her call me. I had to cancel a reservation at the RC Tysons 4 times as it just kept returning. I took the cancelation number each time. Didn't matter. Zombie reservation came back. I called the last two times. No explanation. They would just keep canceling. I did start a thread on it.