Originally Posted by
KSMH612
Call DL direct and HUCA if necessary.
DL won't touch it if it was ticketed by VS. You'd have to get the ticket released from VS so DL can make changes. I'm not even sure that they'd do that if it's a VS reward booking. They do with revenue tickets under specific circumstances, so it may be worth a try.
This really depends on who ticketed it.
Lovetravel if the e-ticket number starts with 006, then call DL. If it starts with 932, then call VS.