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Thread: Air China has misplaced my baggage - please help
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Old Dec 4, 2019 | 12:36 am
  #6  
yann
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20 Years on Site
 
Join Date: Aug 2001
Location: Paris, France
Programs: IHG, CC, HH, AF, AA, UA
Posts: 835
Hello,
I have a similar situation with my Sister in Law, who did not file a PIR at the airport.
In addition, the tracking number on her luggage tag does not correspond to the 10 character requirement on the world tracer website (AC + 6 digits).
Air China at CDG does not answer the phone and call center agents are unable to help.
Any suggestion?
Thanks in advance.
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