A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
Whenever I start to talk to an agent, whether phone or in an airport, about potential changes, i usually begin by saying very emphatically that they shouldn't do anything to cancel the current booking until we verify what's available/possible, but I sometimes fear that this could be interpreted as rude or insulting. I've experienced agents who are eager to give me coach as a SDC on a FC ticket for example.