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Thread: The OTG Airport Experience at EWR
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Old Dec 3, 2019 | 2:53 pm
  #605  
SS255
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Originally Posted by Xyzzy
S let me get this straight - when I order food and when it arrives and I have to ask for utensils, a napkin and a glass of water that's good? I don't mind asking, but having to do so - but I should be able to do that before anything arrives. Having to wait for them to bring items necessary for my meal while my food gets cold is pretty lousy customer service.
But, but, but...The OTG experience is “dining reimagined.”
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