FlyerTalk Forums - View Single Post - Botched upgrade processing out of AMS?

Dec 2, 2019 | 3:21 pm

#5

VWang1111

Join Date: Apr 2016

Programs: UA 1K 1MM, AA Gold, Marriott Titanium, Hilton Diamond, Hyatt Discoverist

Posts: 861

Same thing happened to me recently in Toronto. Contracted agents messed up ready
ing the 1k preboarding announcement and skipped it. Even though I wasn't close enough on the upgrade list for it to matter, I'd recommend contacting United to see what they say which I will be doing soon enough.

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