Originally Posted by
nomiiiii
AA has asked me this question for a couple years now. It seems like their standard fraud prevention questions when calling in, nothing to be concerned about.
Curious as to why anyone would call AA to make an award reservation. I have made many award reservations over the years, from simple domestic RT, to open jaw international flights and have always been able to do so via their website. I've had to call a few times to make changes and they have always been very accommodating. No unusual questions asked.