Just completed a points redemption. Upgraded as a Discoverist after checking in from the base room to a Garden Terrace room. I actually liked the base room better, as it seemed more spacious and was very private. No problem getting taxis from the PH, but none were available from Gion Shijo Station, so I walked. Fantastic dinners and service at Kyoyamoto and Yasaka.

Terrible service at the bar, Kohaku. We wanted to sit facing the window, but bartender refused to allow us to sit there. He said those seats required a reservation and pointed to the corner, telling us to sit there. There was no Reserved sign at the seats with the best view, nor did anyone sit there while we were there. Because of his rude service, we sat in the corner but didn’t order any cocktails. We then left to go to dinner at Yasaka. When I mentioned this at check out, the front desk clerk didn’t even acknowledge my comment. Just curious to find out if anyone else was told they needed reservations at the bar.

For now I’ll stay with the RC, for the river view and impeccable service, but I’d like to try the PH again once they get their act together.