FlyerTalk Forums - View Single Post - Horrendous Hold Time for Excellent Service
Old Nov 30, 2019 | 1:12 pm
  #10  
Adam Smith
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Originally Posted by yyznomad
This as SE...

As E75, my wait times so far have been 55 mins, 60 mins, and 35 mins.
OP was connected to gen res in under a minute. The 90 minutes was for the concierge line. That's a special service available to SEs, in case you didn't know.
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