FlyerTalk Forums - View Single Post - Horrendous Hold Time for Excellent Service
Old Nov 30, 2019 | 7:23 am
  #6  
YVRtoYYZ
All eyes on you!
15 Years on Site
 
Join Date: Mar 2008
Programs: AC SE MM, Marriott Titanium
Posts: 907
Originally Posted by cooleddie
It doesn't help that there is a snow storm in Toronto tomorrow and the self service rebooking tool has been deleted and the only way to rebook is to call the reservation hotline.

What a disaster.
Really? The self-service rebooking tool is gone?!? Wow! That is short-sighted
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