FlyerTalk Forums - View Single Post - Air Canada moving to Amadeus; Communication issues with AP/AC post-migration result
Old Nov 29, 2019, 10:52 am
  #1154  
expert7700
 
Join Date: Feb 2004
Location: USA
Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium
Posts: 5,211
checked the 3 of us into YYZ Intl MLL this morning before our flight to Mexico.

Agent asked what about the 4th passenger on your PNR?

Umm, no. There are 3 of us split on 2 PNRs (2-aeroplan, 1-paid).

Agent insists the 3 of us plus another member with a totally different name are on the same PNR. Proceeds to half-show me the screen. The 4th passenger is from Germany, with a very different last name. They are originated from Munich, connecting to our same destination in Mexico.
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