What has happened to Plat talks? This year the only short haul flights with purser coming to welcome on board have been flights ARN-HEL and HEL-TLL!!! If they have time to do that on those super short ones, there certainly is time on longer European flights as well! Small gesture, but it makes one feel like important and appreciated customer.
Something else is not right: no real glass in Y for champagne, but only plastic cups on AY1437! C'mon, Finnair, try to show even some style!!!