Originally Posted by
chance88088
Was on BA 213 yesterday and the plane we were on had a technical fault that they tried to resolve for three hours before giving up and deciding a new plane was required. Eventually departed about 7 hours late and landed about the same. Hoping this will be a straightforward request for compensation as BA acknowledged the tech issue in email and texts several times.
Both crews were brilliant and BA did the duty of care part well but when the passenger next to me asked about compensation, the crew member couldn't tell him anything.
We were on the BA 212 that got delayed due to the knock on effect from BA 213. Owing to a missed connection in LHR, we reached out final destination 3 hours and 40 minutes later. Filed for compensation, approved the next day (50% of the maximum per person) and the compensation deposited into the account 3 days later.