Originally Posted by
RollAnotherFatOne
Not sure if this is the right place.
But i book 16 nights and a few hours later the hotel lowers the price massively. It was a non-refundable rate.
I then cancel it and it charges me the full amount (without warning).
I wish someone would tell me I'm not totally screwed?
It sounds like you had a "
non-refundable" rate that you paid, but then expected a refund?
If that is the case, there was no "scam"; they simply enforced the "non-refundable" term of what you chose and reserved.
The best outcome might be to contact the hotel and ask them to reinstate your reservation as it was when you booked that non-refundable rate. "No harm, no foul", if they'll do that.
And in the future, be very careful about non-refundable rates, for (now?) obvious reasons. They are what they are called...
We tend to book REFUNDABLE rates, and then keep watching to see if there is some last minute very low non-refundable rate, and then cancel the REFUNDABLE)rate, and take the lower non-refundable rate.
The risk here, of course, is that a lower non-refundable rate at the same time as we booked the refundable rate might never appear again.
We've very rarely had success contacting a hotel directly and asking them if they would lower our (non-refundable) rate to a new rate now on their website. But we do *not* "cancel" anything, so we wouldn't lose any money if they say "no".
GC