Originally Posted by billinghamn

Received a nice call from the AA CK rep at LAX inviting me to meet her at the gate for my flight to LAS. She invited me to pre-board and showed me her new phone which has a list of the CK passengers and BA VIPs that she needs to contact during the day She was very proud to tell me that this new version of the phone allows her to ring international numbers.

Anyway, another nice experience with AA. As others have noted, most of the time this happens when I don't really need the special treatment. However, I am unlikely to ever turn it down!