I read through the wiki and have a report to add before I ask my question - for the following:
- "I was delayed on my outbound and claimed $500. Now am I delayed on my inbound. Am I covered? Unknown, no reports on this thread. Chase says "per trip" on the phone, but Guide says "per ticket". So a round-trip ticket may not cover two delays, but two one-ways could."
In November 2014, I was on a single ticket booked SFO-IAH-BOG-CTG-[four day stopover]-EWR-SYR-[four day stopover]-IAD-SFO (this was in my 1K days before the PQD req, hence all the legs that I was happy to take!). IAH-BOG was diverted to PTY for a night due to volcanic activity near BOG. Took the airline voucher for the hotel as it was a decent one, but (1) bought a jacket/toiletries from a nearby mall (was pouring in PTY) and (2) had a nice room service dinner and breakfast the next day - total ~US$400. All was reimbursed by Chase. Then later on the same ticket, my EWR-SYR flight was hit with rolling delays before an ultimate cancellation, with no flights available to any nearby airports that night. The PH NYC had just opened and I found a points + cash rate available for that night, with the cash component being $300. I hopped in a cab or Uber into the city, had a nice room service meal, and went back for the first flight out the next day - total just under the US$500 limit. So in a single ticket, I had two different overnight delay situations, and almost maxed out the $500 benefit for both occurrences, with all submitted receipts reimbursed with my CSP protections. I have updated the wiki to link to this report.
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Now separately for my new question
I'm sorry if this question is super noob, but I've tried searching and googling to no avail - maybe my search terms aren't leading me down the right path. My s/o and I are taking Norwegian (that was my first mistake, yada yada, I know) roundtrip LAX-CDG-LAX in January, paid for on my CSR. I just got an email that we have been moved from our original return flight to a flight at the same time the next day - it looks like our original flight is no longer operating. Besides needing to take an extra day off work, it'll also be another night at a hotel + meals. However, given I'm being told this now (~7 weeks out), I don't know what our options are. Norwegian has no partners I can rebook on, and return flights on other carriers are many multiples of what we paid, so we'd prefer to not go that route. I know we're not eligible for EU comp due to >2 weeks out notice, and the CSR benefits guide says the benefit is only for delays not known before the trip starts, but..... does that mean I'm truly SOL? Is there nothing I can claim in this situation with all the various protections we have?
Last edited by meehgz; Nov 27, 2019 at 11:35 am