Originally Posted by
24left
Datapoint:
When I upgraded a flight well before the migration, it took the correct 2 credits.
After the migration, this appeared on my eUpgrade page:
This flight is now showing 4 credits taken (info included name, route and new PNR #)
Then this appears right below it. "Agent" manually adds back 2 credits.
The total credits available did not change, but the math of what was deducted for the flight did. No idea if this means new mileage charts are coming or if it was a blip caused by the migration.
24left
To clarify:
1. This +2 adjustment happened "organically"; that is, you did not call in whatsoever to have it fixed, correct?
2. Are you saying that when you upgraded prior to the migration, it correctly showed as 2 credits debited, but then after migration it debited another 2 for a total of 4 credits, and then it was fixed with the +2 adjustment???