Originally Posted by
clubman
Ah sorry, my mistake I thought you meant the password. You may have to call them for that.
Hebrew version by the way is exactly the same by the way.
In which case the Elal FAQ site which states:
https://www.elal.com/en/FrequentFlye...ges/FAQ.aspx#v
"Which services can be transacted through the EL AL internet site without having to wait for a service center representative?"
and their answer of:
"Changing/ordering a PIN code"
would be incorrect.