FlyerTalk Forums - View Single Post - FHR Upgrades and Amenities, except Las Vegas. (2017 - 2024)
Old Nov 26, 2019 | 5:31 pm
  #376  
Oshkosh105
All eyes on you!
10 Years on Site
 
Join Date: Mar 2013
Location: LHR, MSN
Programs: FB Platinum, Marriott Platinum, GWR
Posts: 211
FHR Cancellation Policy vs Hotel Policy

This is certainly on me, as I agreed to the terms of the purchase, but thought it was interesting that my FHR reservation @ Andaz Tokyo has a 72 hour cancellation window instead of the standard "flexible" 48 hour cancellation policy for Hyatt. What's interesting is that the Hyatt website reflects this is a FHR reservation with 48 hour cancellation policy, but Amex disagrees (and clearly lists the cancellation policy as 3 days prior by 4:00PM local time).

Word to the wise to carefully check those flexible cancellation policies with FHR as it may not match the policy that the hotel has.

Last edited by Oshkosh105; Nov 26, 2019 at 5:45 pm
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