FHR Cancellation Policy vs Hotel Policy
This is certainly on me, as I agreed to the terms of the purchase, but thought it was interesting that my FHR reservation @ Andaz Tokyo has a 72 hour cancellation window instead of the standard "flexible" 48 hour cancellation policy for Hyatt. What's interesting is that the Hyatt website reflects this is a FHR reservation with 48 hour cancellation policy, but Amex disagrees (and clearly lists the cancellation policy as 3 days prior by 4:00PM local time).
Word to the wise to carefully check those flexible cancellation policies with FHR as it may not match the policy that the hotel has.
Last edited by Oshkosh105; Nov 26, 2019 at 5:45 pm