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Nov 26, 2019 | 9:53 am

#4

KARFA

FlyerTalk Posting Legend and Ambassador: The British Airways Club

Join Date: Apr 2012

Location: Leeds, UK

Programs: BA GGL/CCR, HH Diamond

Posts: 48,153

I think your only hope is to ask it gets sent off for a manual calculation - the agents on the phone don't have the ability to do this. There are some comments about doing this in the thread I linked to.

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