Delta Reserve did not post full sign up bonus
Apologies if this should be going in to the AMEX forum.
I signed up for the Delta Reserve 75,000 Skymiles and 10,000 MQM deal after $5,000 spend within 3 months (expired 10/31/19). I checked to see Delta.com after the spend and it appears that I've only received 75,000 Skymiles and 5,000 MQM which is really annoying. I reached out to American Express asking what the deal was and the customer representative (over chat in the App) confirmed that sometimes the offers/marketing can change and that I was indeed approved for 75,000 Skymiles and 5,000 MQM instead of 10,000 MQM.
I searched online and there's no such deal being promoted for 75,000 Skymiles and 5,000 MQM for the delta reserve that expires at 10/31/19 or in general. Did this happen to anyone else? American Express is now "opening a case" on my account which takes the dreaded 1-2 weeks to get a response. I'd like to make sure I get my additional 5,000 MQM before the end of the year as I only need 3.5K MQM to hit Diamond.