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Thread: Availability of "I class" different for change itin vs. new purchase?
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Old Nov 25, 2019 | 12:22 pm
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ernestnywang
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Originally Posted by Carberry
I have a ticket for early January from JFK-HKG booked in I class. I'd like to change to a flight one day earlier. On ExpertFlyer.com, I find I class available on the day before but when I called CX to make the change, the rep said that there is no I class on the flight I see it on, and that if I see I class it's because that's what is available for new purchases not for changes. (implying that there is different I class for new purchase vs. changes)

I was speaking with the general USA CX reservations #.

Is this possible/correct?
Is this a round-trip ticket? If so, the other bound can have an effect on your availability.
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