Originally Posted by MKEbound
Go to the service desk, the club lounge if you have membership
Delta's Crown Room Clubs used to have a specific clause in the membership agreement whereby they stressed that they would NOT provide service to a member in an irregular operations situation, but I believe they axed that in 2002 when they also got rid of the stupid rule that any family member of any airline employee (not just Delta employees) was ineligible for membership.