Originally Posted by
lisalewis
You have now described the picture of an ideal world!
We have always stayed at the SPG brands, mostly Westin or Sheraton and our experience is that there are generally 2 of each on the beds. The Sheraton in Hawaii Big Island had the freshest, fluffiest, best pillows that we contacted the manufacturer and bought 3 of each when we returned home.
Husband only likes down and I like one of each so I have extra "feather" in my profile. Our last few Courtyard experiences had good pillows - if not as good as the higher category Marriott brand hotels. It IS important. We became brand-loyal when the Heavenly bed first came out.