Originally Posted by gregorygrady
divaoftravel, I was going to suggest wagering a Suite Upgrade Coupon until I read the above comment. Julia (and I'm sure Karen now) are great and seem to have an awful lot of pull and can get things done that I never would have thought possible, so in light of that I'm going to have to withdraw my wager. Sorry.

You saved a possible Suite UPG as on checkin we were offered a Club level twin garden view (they said all the harbour view rooms were booked,) for the entire stay. They had a copy of Karen's e-mail on the desk when we checked in on the 30th floor.
Thank you, Karen.