A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
A thousand notes for three million miles would be one note per three thousand miles on average, which would be less than one call or one agent per ticket on average. That doesn't sound bad, given all the stuff like search for upgrade space or request instrument-supported upgrades that we can't do on line.