Originally Posted by Jeff050

That is they way its supposed to work and when it works its great. When it works I usually hear the gift card email hit my phone before I've even made it to my room. So far on the three missing credits from a few weeks ago I had to report all three separately. They've made good on one so far and have emailed they are working on the other two and I'm sure I'll get them eventually. Now that the stay 2 nites promo is over I'll be using points for a while so my stays won't qualify for them but I hope its working OK when I go back to paying for rooms again.