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Old Nov 23, 2019 | 6:41 pm
  #10  
Pianoman109876
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Join Date: Jul 2017
Programs: Delta Diamond; Hilton Diamond; Marriot Gold
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Originally Posted by btonkid12345
Automated or not, agents can leave notes even if they’re wrong.

If I was the OP, I would have asked the Supervisor the either review whether the past fee waivers were documented correctly, or to leave some more recent notes about SDC not requiring any fee for PM and also reinforcing the F SDC policy.
thanks for the advice. I’m attempting a different SDC in a few days and I’ll definitely ask about this! Thanks for actually being helpful!
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