Originally Posted by
Often1
This is all automated. When the agent overrides a fee, whether it is for a change or some other thing, that is one more metric. An SDC does not generate a fee for you and there is accordingly nothing to waive.
if an agent doesn’t understand the published SDC rules and imposes a fee which is subsequently waived, I strongly suspect that the waiver remains on the record, regardless of the fact that it was erroneously applied