Originally Posted by
Pianoman109876
did you read my post? I fully acknowledge that I have received a few waivers. My CONCERN is that they tried to count a legitimate SDC as a request for a waiver.
Yes, I did.
This is all automated. When the agent overrides a fee, whether it is for a change or some other thing, that is one more metric. An SDC does not generate a fee for you and there is accordingly nothing to waive.