FlyerTalk Forums - View Single Post - World of Hyatt - Globalist Experiences [Tier Suite Upgrades]
Old Nov 23, 2019 | 4:28 pm
  #524  
Axwell D
5 Years on Site
 
Join Date: Sep 2019
Location: Cologne, Germany
Posts: 150
Originally Posted by 59Impala
not really annoyed, but it shows they are not well trained and cannot interpret the various codes in the system.
agree with you though...
Jup just not well trained staff. I unfortunately know lots of these kinds of GSO's. They just don't know about the specific rate code or STEX and thouht it was a given upgrade through a supervisor or manager. Definitely some need for training.
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